Sign up for our weekly promo!
Return to Previous Page

General Info

GENERAL INFO.

All prices effective immediately. Prices are subject to change without notice.

Please read these terms prior to placing the order. By submitting an order the customer agrees all the terms and conditions as set forth below.

*We will not be held responsible for failure of any email communication to you either due to incorrectly spelled email addresses, non-working email address or spam filters that prohibit our emails from reaching you.

CND Price: FOB Toronto, ON US Price: FOB Buffalo, NY

LESS THAN MINIMUM (LTM):

When ordering less than the minimum quantity, an additional 20% on top of the first column price will incur. LTM price in effect on ALL orders that has less than the minimum qty set on each item.

SAMPLE PRICING:

We offer free samples (totaling $5.00 or less) when a courier account is provided for the shipping. If the samples total more than $5.00, each sample will be billed. You may order up to five pieces per item. Sample pricing is EQP less 10%. If you do not have a courier account, both the sample(s) and the shipping charge will be billed. All samples are shipped from Yanlee/ Delite’s warehouse in Toronto, Ontario. International shipping charge will apply for samples shipping to outside of Canada.

SELF PROMOTION:

Self Promotion: EQP - 10% with set up charge. (Must imprint Distributor's company logo)   

BLANK PRODUCTS: Blank product: EQP

TERMS:

Net 30 days with approved accounts. Prepayment required with new accounts. We do accept VISA or Master Card. There will be a $30CND/returned check.

ALL ACCOUNTS THAT HAVE PASTDUE OVER 120 DAYS WILL BE HELD.

ALL COLLECTION FEE INCURRED WILL BE RESPONSIBLE BY DISTRIBUTORS. 

ARTWORK REQUIREMENTS:

Clean, sharp, camera-ready black and white or colour separated artwork is required. Artworks Must be vector file and ready to print. Artwork that requires modifications for reproduction purposes, will incur minimum of $45(G) depending on the difficulty. $45(G) for each additional hour is required. The following files are the most suitable: Adobe IllustratorCS2 or under .ai or .eps files. All text must be in vector outline form.
Email: artwork@delitepromo.com or info@delitepromo.com

PAPER PROOF/VIRTUAL IMAGE:

Paper proof with 1 revision is free of charge with order. Paper proof with more than 1 revision will be charged a minimum $45(G) service fee. Virtual image with 1 revision can be provided without order, a minimum $45(G) service fee apply.

PRE-PRODUCTION SAMPLE:

Pre-production sample fee: Minimum $45(G)/color/location plus shipping charge. Other charges may apply depends on item. Please contact customer service for details.

IMPRINTING:

Unless otherwise stated, one colour at one location imprint is included in the price of our products. SETUP CHARGE: $45 (G)/color/location; Repeat Set-up: $30(G)/corlor/location. Multi-colour imprinting is available only on certain products; please contact customer service for details.  Exact PMS colour match will require CND$75(G) or US$75 (G) per color. PMS colour match cannot be guaranteed on non-white items or stainless steels. PMS color match charge will still apply if requested on non-white items or stainless steels.Delite can match the color(s) the best to our ability at no extra charge. PMS colors available in Solid Coated ink only.

LASER ENGRAVE:

Laser Engrave available on certain products only. Laser Engrave on Stainless bottles has a maximum imprint area of: 1"w x 2"h. Please contact customer service for details.

PERSONALIZATION:

Personalization available for Laser Engraving at $3(C) per line. maximum width: 1 1/2" on flat surface.

FULL COLOR HEAT TRANSFER:

Available on selected items only. Run charge of $0.15(G) per square inch per unit and set-up charge of $45(G) apply. Please contact customer service for details.  

For list of prices, please refer to below individual price table.

PRICE TABLE:

  Canadian Price US Price
Set-up Charge per colour and/or location $45 (G) $45 (G)
Repeat Set-up for repeat orders $30 (G) $30 (G)
2nd Color or Location Running/unit $0.45 (G) $0.45 (G)
Artwork Modification fee/hour spend $45 (G) $45 (G)
LASER ENGRAVING/location $0.45 (G) $0.45 (G)
Oxidization / location (only avaliable for some items) $0.30 (G) $0.30 (G)
Wraparound charges $0.45(G) $0.45(G)
Copy or Color Change $30 (G)  $30 (G)

SHIPPING:

ALL ORDERS WILL BE SHIPPED FROM our TORONTO FACTORY.
Shipping and handling charges will be added to invoice.
Unless specified we reserve the right to choose the means of delivery to meet your deadline.
WE ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY CARRIER(S) OR US CUSTOM. ALL PRODUCTS ARE THE CUSTOMER'S PROPERTY ONCE THE SHIPMENTS ARE PICKED UP BY THE CARRIER.

Note: We use Transborder Distribution (Trade Direct) for shipments going to USA. All PO would be estimated using Yanlee/Delite's shipping account to receive domestic shipping rate. All other shipping accounts request to use will occur a handling/service charge. All order to United States need to ship according to Yanlee/Delite's shipping schedule otherwise international shipping rate plus duty/tax and brokerage fees will apply. Please call customer service for more details. 

SPLIT SHIPMENTS:

Drop ship to 2 locations are free of charge. For each additional location required, a $5 (C)charge/location is required.

REPEAT ORDERS:

A repeat order may not have the exact color(s) and/or location as in the first(original) order. This is due to several factors relevant to the mixing of screen/pad printing colors and the manual procedure of decorating the items. 

HANDLING CHARGE:

If additional labeling and/or cartons are required, a charge of $5(C) per carton will apply. RETURNS: All returns must be authorized by Delite. An RA number (Return Authorization number) will be provided. No Credit or replacement products will be issued for items that's unavailable for return to factory.

OVERRUNS & UNDERRUNS:

We reserve the right to ship and invoice 5% over or under the quantity ordered.

CHANGES AND CANCELLATIONS:

Changes and cancellations can be made at no charge if done before paper proof. Paper proof and other service fee may be charged if no order is placed or cancelled. Changes and cancellations made after imprinting will be billed accordingly.

WEB PAGE ILLUSTRATIONS:

Item images are for illustration only and are subject to actual samples. Imprints on All products are for the purpose of illustration only. It is not our intention to misrepresent or misuse the various trademarks and company names.